FASTags with Incomplete KYC Face Blacklisting, Act now
NHAI Takes Measures to Optimize Toll Collection System
The National Highways Authority of India (NHAI) has issued a crucial announcement regarding the deactivation or blacklisting of FASTags with incomplete KYC after January 31. This strategic decision aims to enhance the efficiency of the electronic toll collection system, ensuring smooth traffic flow at toll plazas.
This move comes in response to reports of multiple FASTags being issued for a single vehicle and instances where FASTags were distributed without completing the required KYC, a direct violation of the Reserve Bank of India’s (RBI) directives.
NHAI is implementing the ‘One Vehicle, One FASTag’ initiative to discourage users from utilizing a single FASTag for multiple vehicles or associating multiple FASTags with a specific vehicle.
To avoid disruptions, users are strongly urged to complete the KYC process for their latest FASTag. NHAI emphasizes that only the most recent FASTag account will remain active.
For assistance or inquiries, FASTag users are encouraged to contact the toll plazas nearest to them or reach out to the toll-free customer care number provided by their respective issuer banks.
NHAI’s statement also addressed the issue of improperly affixed FASTags on vehicle windshields, causing unnecessary delays at toll plazas and inconveniencing users. It emphasizes the importance of ensuring proper placement to streamline the toll payment process.
Srinagar, Jan 15 (WD):
Urgent Action Needed: FASTags with Incomplete KYC Face Blacklisting
NHAI Takes Measures to Optimize Toll Collection System
The National Highways Authority of India (NHAI) has issued a crucial announcement regarding the deactivation or blacklisting of FASTags with incomplete KYC after January 31. This strategic decision aims to enhance the efficiency of the electronic toll collection system, ensuring smooth traffic flow at toll plazas.
This move comes in response to reports of multiple FASTags being issued for a single vehicle and instances where FASTags were distributed without completing the required KYC, a direct violation of the Reserve Bank of India’s (RBI) directives.
NHAI is implementing the ‘One Vehicle, One FASTag’ initiative to discourage users from utilizing a single FASTag for multiple vehicles or associating multiple FASTags with a specific vehicle.
To avoid disruptions, users are strongly urged to complete the KYC process for their latest FASTag. NHAI emphasizes that only the most recent FASTag account will remain active.
For assistance or inquiries, FASTag users are encouraged to contact the toll plazas nearest to them or reach out to the toll-free customer care number provided by their respective issuer banks.
NHAI’s statement also addressed the issue of improperly affixed FASTags on vehicle windshields, causing unnecessary delays at toll plazas and inconveniencing users. It emphasizes the importance of ensuring proper placement to streamline the toll payment process.
